Why DSE Injuries Are More Costly Than Most Employers Realise
Upper limb disorders, neck and back pain, eye strain and headaches linked to poor workstation setup are among the most common causes of work-related ill health in the UK. They are also among the most avoidable.
The problem is that the damage accumulates over months and years rather than happening in a single incident. By the time an employee reports symptoms, the condition may already be well established and significantly harder to address. Treatment, reduced productivity, sickness absence and in some cases employment tribunal claims all follow.
A DSE workstation assessment identifies the risk factors before symptoms develop. It gives your employees the information and adjustments they need to work comfortably and safely, and it gives you a documented record that your legal obligations have been met. Preventing one serious musculoskeletal claim more than covers the cost of an assessment programme many times over.
We have some more Workplace Safety Inspections Information Here
Who Counts as a DSE User Under the Regulations
A common source of confusion for employers is understanding exactly who the DSE Regulations apply to. The Regulations cover workers who habitually use display screen equipment as a significant part of their normal work. This is not limited to office workers sitting at a fixed desk all day.
The definition covers employees who use computers, laptops, tablets or other display screen equipment for continuous or near-continuous periods of an hour or more. It includes office workers, call centre staff, designers, developers, administrators, managers and many other roles where screen-based work makes up a substantial part of the working day.
It also covers home workers and hybrid workers using display screen equipment at home, which has become a significant area of risk since remote working became widespread. An employee working from a kitchen table on a laptop with no external keyboard or monitor is likely to be working in conditions that a proper assessment would flag immediately.
If you are not sure whether a particular group of employees falls within the scope of the Regulations, the safest approach is to treat them as DSE users and assess accordingly.
Contact The Workplace Safety Inspections and Audits Team
DSE Assessments for Home Workers and Hybrid Teams
The shift to remote and hybrid working has created a significant DSE compliance gap for many organisations. Employees who were previously assessed in a well-equipped office environment are now spending large portions of their working week at home, often in conditions that would not pass a basic workstation assessment.
Kitchen tables, dining chairs, laptops without external peripherals, poor lighting and inadequate space are all common features of home working setups that create genuine musculoskeletal risk over time. The DSE Regulations apply to home workers in exactly the same way as they apply to office-based employees, and the duty to assess sits with the employer regardless of where the work is being carried out.
HSQE Consultancy can carry out DSE assessments for home workers and hybrid teams either through on-site visits where that is practical or through structured remote assessment processes where it is not. Either way, your employees get a proper evaluation of their setup and you get the documentation you need to demonstrate compliance.

Why Invest in DSE Workstation Assessments
Our assessors understand the practical realities of modern working environments, including the growing complexity introduced by hybrid and home working arrangements. We carry out assessments that go beyond form-filling and give your employees genuinely useful guidance on how to work more safely and comfortably.
Every assessment record we produce is clearly written, properly referenced and suitable for use as compliance documentation. We work at the pace your organisation needs, whether that means assessing a handful of employees at a single site or building a programme that covers hundreds of DSE users across multiple locations.
We also understand that DSE assessment is not a one-off exercise. We can help you build the processes and triggers that keep your assessment programme current as your workforce and working arrangements evolve.

Enterprise Centre, 14-40 Victoria Rd, Aldershot GU11 1TQ
Email: info@hsqeconsultancy.co.uk
Phone: 01252 214075
Frequently Asked Questions for DSE Workstation Assessments
Yes. Laptop users are often at greater risk than employees using a fixed desktop setup because laptops encourage poor posture when used without additional peripherals. The assessment will evaluate the full setup including whether an external keyboard, mouse and screen are needed to bring the workstation to a safe standard.
Employers have a duty to offer assessments to all DSE users, but employees do have a degree of choice about whether to engage. If an employee declines, the important thing is to document that the offer was made and the response given. We can advise you on how to handle this situation and what your obligations are where an employee later reports symptoms.
Yes. Our assessors are experienced with a wide range of workstation configurations including standing desks, sit-stand desks, alternative seating options and non-standard setups. The assessment principles apply regardless of the furniture involved.
Contact our team by phone or through the enquiry form on this page. We will discuss the number of employees you need assessed, the locations involved and what an assessment programme would look like for your organisation. From there we can agree a schedule and get everything in place.
Under the Health and Safety (Display Screen Equipment) Regulations 1992, a DSE user is any employee who habitually uses display screen equipment as a significant part of their normal work. This typically means those who use screens for an hour or more continuously each day. If you are unsure whether this applies to members of your workforce, we can help you make that determination.
Assessments should be reviewed whenever there is a significant change to a workstation setup, when an employee moves to a new location, or when a user reports discomfort or health concerns. As a general rule, it is good practice to revisit assessments every two years even where no changes have occurred, to ensure continued compliance.
Yes. The DSE regulations apply equally to employees working from home as to those based in a traditional office environment. Employers remain responsible for ensuring that home workstations are safe and suitable, and assessments should be carried out for all habitual DSE users regardless of where they are based.
Where an assessment identifies that an employee is experiencing discomfort or symptoms that may be related to their workstation, we will flag this clearly in our report and recommend appropriate next steps. This may include ergonomic adjustments, referral to occupational health, or further specialist review. Early intervention is key to preventing longer-term musculoskeletal problems.
Yes. We regularly work with organisations that operate across multiple locations, including regional offices and mixed home and office workforces. We can coordinate a programme of assessments across all of your sites and provide consolidated reporting to give you a complete compliance picture.
Our assessors are trained DSE specialists with recognised qualifications in ergonomics and workplace health and safety. They have practical experience across a broad range of industries and workstation environments, ensuring assessments are thorough, consistent and carried out to a high professional standard.
Yes. Following each assessment, we provide a clear written report detailing the findings for each workstation, any risks identified, and the recommended actions required. Reports are structured to make it straightforward for managers and HR teams to implement changes and demonstrate compliance if required by an enforcement authority.
Yes. Where an employee has a known disability, chronic condition or specific health need, the assessment will take this into account and recommendations will be tailored accordingly. This may include specialist equipment, adjusted working arrangements or referral to occupational health for further guidance. Reasonable adjustments under the Equality Act 2010 may also be relevant.
The most frequently identified issues include screens positioned at the wrong height or distance, chairs that are incorrectly adjusted, insufficient desk space leading to awkward postures, and inadequate lighting causing glare. Many of these problems are straightforward to correct once identified, often requiring no specialist equipment — simply repositioning existing furniture and peripherals.
A DSE assessment is a specific statutory requirement focused on the interaction between an individual employee and their workstation, including the screen, keyboard, mouse, chair, desk and environment. A general workplace risk assessment covers broader hazards across the work environment. Both are required by law but serve different purposes, and one does not substitute for the other.
Did you know?
If you are putting people to work you want to make sure it is safe to do so? The Law: ‘Reasonably practicable’ is a legal requirement for employers under health and safety legislation. ‘Reasonably practicable’ is a legal requirement. It means doing what you are reasonably able to do to ensure the health and safety of workers and others like volunteers and visitors. There are many aspects of workplace safety that you might not think of and we appreciate this because you’re not health and safety experts… We are!
We offer a number of inspections and audits to help make your work force are working safe.
Snapshot Inspection
As the name states it is a snapshot overview the workplace. One of our advisors will spend an hour to two hours on site observing how the business is operating and noting any findings such as potential hazards or legislation breaches. A report will be produced for you to review and advice on what action to take.

Desktop Audit
Most management systems are run electronically in this modern society. We can Audit your system without having to come to your office. This is a popular choice as it means you can get on with your day without losing desk space.
Full Day Inspection
A more in-depth inspection where one of our advisors will review risk assessments and Safe Systems of Work, checking for relevance to the work being undertaken. Our advisors will spend time with the work force to talk about safety positives or work on points. Toolbox talks can be given that is relevant to your works. Equipment checks will be carried out and if required Ladders can be inspected and deemed safe to use by one of our qualified inspectors.
Equipment Inspection
- If you only require someone to come in and inspect your equipment then we can help you with this. We have a dedicated team that can undertake Portable Appliance Testing, commonly known as PAT Testing
- We can also inspect stepladders and leaning ladders used by your work force and where required source replacement parts if required, click here (Hyperlink this to the relevant ladders Page). to find out more.
- Finally we can also inspect, service and advise you on your fire extinguishers on site to maintain and stay compliant, click here (Hyperlink this to the relevant extinguisher Page) to find out more.
If any of the above are of interest to you or your business, we can create a bespoke packages for you and to help you achieve legal compliance, furthermore we can work with you to create and organise service maintenance schedules for you to stay that one step ahead at all times.

