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1 HEALTH & SOCIAL CARE

Allergies occur when the body’s immune system reacts to a usually harmless substance as though it is harmful. Why this happens, isn’t clear. However, most sufferers come from families that have a history of allergies, or related problems. Every year, the number of people with allergies is increasing so having an awareness of potential allergens and why they can be harmful is becoming more important, particularly if you work in…

Current legislation set out by the Health and Safety at Work Act 1974 along with the HSE’s updated code of practice known as L8 which was published in 2013, states that companies and building owners have a legal duty to manage Legionella. L8 is also accompanied by HSG 274 Parts 1, 2 and 3 which provide further guidance on actions to take for specific types of at risk water systems.…

This course defines behavioural safety and explains the origins of the concept. It covers how it can be implemented in the workplace and some of the potential benefits. It includes analysis of some examples of 'at risk behaviours' and some examples of ways you can measure how well your organisation is doing when it comes to safety. Finally it touches on some of the key laws regarding health and safety…

This course covers what you need to know about the Control of Substances Hazardous to Health (COSHH). It’s aimed at anyone who is exposed to Substances Hazardous to Health at work, as well as line managers with responsibility for such people.

This course covers the same content as the Fire Marshal course with additional content tailored specifically for employees that work in care homes.

The Level 1 Awards in Food Safety provide an ideal solution to staff induction training including: • New employees with minimal or no prior food safety knowledge; • Employees handling low-risk or wrapped foods (category A); • Front of house employees, such as waiting or check out staff; • Back of house employees, such as kitchen porters or warehouse staff.

In the last decade the threats to our society have multiplied and evolved in many ways. In the last Decade there has been a rise in terrorist related activities across Europe – and we have seen the damage that a small number of determined individuals can do. This course will start by introducing the role of the lockdown officer then discuss some of the likely reasons for a lockdown, go…

Every day, thousands of people are exposed to situations where they are left alone in work premises, or when visiting members of the public during their working day. There are many risks associated with working in isolation and without the support of colleagues, including accidents and violence.

Manual handling, or to be accurate, incorrect manual handling, is one of the most common causes of injury at work. To try and combat manual handling problems, the Manual Handling Operations Regulations were introduced. The Regulations lay out duties for both employees and employers. They give a general requirement that employees must be trained to manually handle correctly including the use of any equipment their employer provides to handle loads…

Noise at work can cause hearing damage that is permanent and disabling. This damage is preventable if the right steps are taken but once your hearing has gone it will not come back. It can also interfere with communications by stopping people from being able to understand or follow conversations and it can make verbal warnings or alarms harder to hear. These issues can lead to further safety risks that…

Slips, trips and falls account for almost a third of non fatal injuries at work. It is widely held belief that with just a few minor changes to working practices and attitudes this could be reduced significantly.

The GDPR is an incredibly important change to data privacy regulations so understanding its correct implementation is vital for all UK businesses and organisations, and particularly for staff who regularly deal with personal data. This online course is designed specially for those front line staff and provides a clear introduction to the main elements of the GDPR, including compliance and the consequences of non-compliance. It explains the roles of key…

Your Company should be committed to providing a working environment free from harassment and bullying and ensuring all staff are treated, and treat others, with dignity and respect. This course covers the commitments that will be laid out in your company's anti-harassment and bullying policy. It then explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work,…

This course starts by explaining what constitutes conflict in the workplace before moving on to look at some of the most common causes and the effects this can have on the workforce. It covers the stages and build up to a workplace conflict and contains several extensive modules that outline conflict resolution techniques that can be applied at any stage of this build up. As well as the negative impacts…

This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence. It contains a sections on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them. Finally it will…

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