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1 CATERING & HOSPITALITY

Allergies occur when the body’s immune system reacts to a usually harmless substance as though it is harmful. Why this happens, isn’t clear. However, most sufferers come from families that have a history of allergies, or related problems. Every year, the number of people with allergies is increasing so having an awareness of potential allergens and why they can be harmful is becoming more important, particularly if you work in…

Current legislation set out by the Health and Safety at Work Act 1974 along with the HSE’s updated code of practice known as L8 which was published in 2013, states that companies and building owners have a legal duty to manage Legionella. L8 is also accompanied by HSG 274 Parts 1, 2 and 3 which provide further guidance on actions to take for specific types of at risk water systems.…

This course provides training in the use of different types of fire extinguishers and the protocol of tackling a fire.

Fire marshals (sometimes known as fire wardens) are civilians trained to assist in emergency fire evacuation procedures at businesses and other organizations. It is a legal obligation that workplaces must have a sufficient number of fire marshals to deal with fire emergencies.

The Level 1 Awards in Food Safety provide an ideal solution to staff induction training including: • New employees with minimal or no prior food safety knowledge; • Employees handling low-risk or wrapped foods (category A); • Front of house employees, such as waiting or check out staff; • Back of house employees, such as kitchen porters or warehouse staff.

Level 2 Awards in Food Safety are suited for anyone working in a catering, manufacturing or retail setting where food is prepared, cooked and handled. Typical environments may include: • Pubs, hotels, restaurants; • Supermarkets and retail environments; • Food and drink manufacturers; • Hospitals; • Care homes; • Schools;

Every day, thousands of people are exposed to situations where they are left alone in work premises, or when visiting members of the public during their working day. There are many risks associated with working in isolation and without the support of colleagues, including accidents and violence.

Slips, trips and falls account for almost a third of non fatal injuries at work. It is widely held belief that with just a few minor changes to working practices and attitudes this could be reduced significantly.

The GDPR is an incredibly important change to data privacy regulations so understanding its correct implementation is vital for all UK businesses and organisations, and particularly for staff who regularly deal with personal data. This online course is designed specially for those front line staff and provides a clear introduction to the main elements of the GDPR, including compliance and the consequences of non-compliance. It explains the roles of key…

This course starts by explaining what constitutes conflict in the workplace before moving on to look at some of the most common causes and the effects this can have on the workforce. It covers the stages and build up to a workplace conflict and contains several extensive modules that outline conflict resolution techniques that can be applied at any stage of this build up. As well as the negative impacts…

Diabetes is a serious lifelong health condition that occurs when the amount of glucose, or sugar, in the blood is too high. If left untreated, high blood glucose levels can cause serious health complications. Diabetes can develop in anyone at any point in their life although there are certain groups and age ranges where it is more common. There are a range of symptoms that could indicate that someone had…

If you are part of a team responsible for people’s nutrition and hydration, it’s important that you understand the terms that are being used, the nutritional requirements of the service users and the possible consequences of getting it wrong. This course will start by defining the various terms used when talking about nutrition and hydration in care environments, the basic elements of nutrition and eating a healthy balanced diet, identify…

This course is intended to provide you with the information you need to understand and spot the signs of drug and alcohol misuse. It covers the legal and social implications for the individual and for your company if you find out an employee is misusing drugs. This course discusses the law, different types of drugs, and policies that can be put in place to protect yourself, your business and your…

Food safety combines a number of practices to reduce health hazards. These include premises hygiene, personal hygiene, risk control, pest control and waste management. This level 1 course is about minimising the level of potential hazards in a food catering setting.

Food safety combines a number of practices to reduce health hazards. These include premises hygiene, personal hygiene, risk control, pest control and waste management. This level 2 course is about minimising the level of potential hazards in a food catering setting.